(Ref: GRS/AGRS/210509/JB)
The incumbent will lead the daily operations of the Guest Relations Offices to render the best guest services to the Park's visitors. Duties include handling enquiries and complaints, conducting VIP visits, supporting all in-park guest services and promotions including the Customer Services Hotline system and other administrative duties as assigned.
Requirements
Diploma or above in Hospitality or related disciplines
With at least 2 years' services experience in hospitality industry and guest-oriented jobs
Practical experience in handling guest complaints, comments & guests' request with great diplomacy
Excellent command of both written and spoken English and Chinese, including Putonghua
Strong writing and presentation skills
Computer literacy in MS Office
Willing to work outdoor and during weekends and public holidays
Applications giving details of qualifications, working experience, expected salary, contact telephone number and address should be sent to the Human Resources Division, Ocean Park Corporation, Aberdeen, Hong Kong or via email: hrd@oceanpark.com.hk .
Ocean Park website: www.oceanpark.com.hk
Applicants not contacted within six weeks may consider their applications unsuccessful.
Personal data collected will be used for recruitment-related purpose only.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment