GLOBAL KEY ACCOUNT MANAGER - Robert Walters

(Ref: AMF/271590)
This leading international freight forwarder and supply chain solutions provider is seeking an experienced senior logistics industry professional to take up this newly created role. This person will have full global P&L responsibility for one of their top accounts & report directly to head office in Europe.

Purpose of Position
Act as the interface between the Key Account and the organisation and to take over global responsibility for the customer partnership to assure satisfaction and growth
Develop accounts in line with the corporate targets and meet the objectives of growth and profitability
Lead a team of regional key account managers
Win new and additional business with global key accounts to achieve targeted sales growth at a rate and profit margin consistent with group targets
Build up / improve customer relationship on a global / regional basis together with the use of assigned stakeholders in the different countries
Secure existing business by assuring reliability and increasing customer satisfaction
Develop new marketing plans / projects to support customers total supply chain management with the goal to build up new opportunities and to obtain new business
Project responsibility and coordination for dedicated projects, for all phases of the project, project initiation and development, implementation & post-implementation
Build up a strong business relationship on customer executive level and create awareness within the customers organisation and vice versa
Requirements & Skills

Strong track record with leading international companies in sales, account management, commercial roles
People management and leadership experience
Decision-making capabilities
Analytical and processes skills
Strong network and relationship building capabilities
Must be able to sell and close a sale by effectively negotiating with decision makers to maintain and expand business opportunities
High ability to define problems, analyse facts and determine valid solutions to resolve the issues
Proactive self-starter, able to work in a matrix structure in support of the country organisations
Fluent Mandarin and English
If you would like to apply for this role or find out more, please contact Anthony Modrich at Robert Walters on (852) 2103 5300 or anthony.modrich@robertwalters.com.hk quoting the Job Reference AMF/271590.