(Ref: CSDSC-SC1002)
Responsibilities
Process customers' service request
Monitor loan administration progress
Handle customer enquiries
Monitor the service order process is in good progress and ensure documentation procedure is in good order
Liaise with various departments for workflow enhancement
Requirements
University graduate or above
Minimum of 3 year's relevant experience, exposure in banking / credit card / loan business is an advantage
Good communication and interpersonal skill
Proficient in English & Chinese word processing
Immediate availability preferred
Applicants for the above position must be proficient in spoken and written Chinese (including Mandarin) and English, and be competent in MS Office applications.
Attractive remuneration packages will be offered to suitable candidates. Interested parties please send full resume with present and expected salary to Human Resources Department, 20/F BOC Credit Card Centre, 68 Connaught Road West, H.K. (Please quote Ref. no.) OR email to recruit@boci.com.hk
Personal Data collected will be used for recruitment purposes only. Applicants who do not hear from us within 4 weeks may consider their applications unsuccessful and their data will be destroyed within 3 months of receipt.
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