Customer Service Officer - 7-Eleven

(Ref: SECSO/JDB0309)

Working in the Customer Relations Department, the successful candidate will be involved in handling customers' enquiries, complaints in our customer services hotline centre and providing general clerical support to the team.

Ideal candidates should encompass the following distinctive qualities

F.5 or above
With minimum of 2-3 years of work experience gained in Hotline Centre, dealing with corporate account clients,preferably in retail business
Fluent in spoken and written English & Chinese (Mandarin)
Outgoing, self motivated, and able to handle customers' complaints independently
Customer-oriented, with pleasant and positive attitude
Well-organized with excellent interpersonal, communication and problem solving skills
Proficient in all MS applications, e.g. Word, Excel, and Chinese Word Processing
5-day week with competitive remuneration package will be offered to the right candidate.

Please send your resume quoting our reference number to: The Recruitment Centre, 8/F Saxon Tower, No. 7 Cheung Shun Street, Lai Chi Kok, Kowloon, Hong Kong. Alternatively, you may email to recruitment@dairy-farm.com.hk , quoting the reference number under the subject box (in rich text format only).

Personal data collected will be kept and handled confidentially by authorized personnel for recruitment purpose only. It might also be disclosed to our subsidiaries, associates and agencies authorized to process the information for appointment. The Company will retain the applications for a maximum period of 12 months after the selection process is finalized. A copy of our Personal Information Collection Statement can be provided upon request by contacting Human Resources Department at the above email address or by visiting our company website.

Applicants not hearing from us within six weeks may consider their application filed for future reference.