Tuesday, March 31, 2009

Service Centre Representative - Tradelink Electronic Commerce

Reporting to the Assistant Manager - Service Centre, this position is responsible for the processing of trade documents applications submitted to the Service Centre counter and the provision of related customer service.

Duties and Responsibilities

Processing of trade document applications submitted to the Service Centre, which includes document checking and validation, payment collection, general enquiries and other related customer service
Data entry
Payment handling
Filing and other general office duties
This position requires a five and a half day working week with flexible working hours between 9:00a.m. and 7:00p.m. on week days, and 9:00a.m. and 2:00p.m. on Saturdays
May need to work overtime and report duty in head office in case of necessary
May need to work in different locations.

Job Specifications

Minimum of Form 5 education
At least 1 years of experience in customer service or areas which deal with the public
Experience in import / export trade is definitely an advantage
Good PC skills, fast and accurate typing of 40 wpm or above
Good interpersonal skills, attentive to details and good team spirit

We offer fringe benefits including medical insurance, double pay, discretionary bonus and good career prospects. Interested parties, please apply with a detailed CV with present and expected salary to: The Human Resources Department, Tradelink Electronic Commerce Limited, 11F & 12/F, Tower B, Regent Centre, 63 Wo Yi Hop Road, Kwai Chung, Hong Kong or by fax: 25991680 or e-mail : hrdept@tradelink.com.hk

Personal data provided by job applicants will be used strictly in accordance with Tradelink's Personal Data Collection Policy for Recruitment, a copy of which is available at http://www.tradelink.com.hk

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